Outsourcing fulfillment operations is a new idea for most association and membership groups. However, many leading non-profits have been ahead of the curve in recognizing the robust benefits of outsourcing, and have outsourced their fulfillment operations for years.

Here are a few of the major benefits of outsourcing:

Resource savings
• Reduce your capital expense requirements and ongoing maintenance costs.
• Reduce reliance on human resources to provide outstanding membership service and reallocate your resources to focus on improving the membership experience. 
• Invest fulfillment staff dollars to improve your organization. 

Process benefits
• Minimize the impact of turnover, absenteeism and equipment failure on your bottom line and service levels.
• Professional, dedicated inbound mail processing improves cash flow. 
• Reduce postal costs and improve delivery of membership communications by combining your mail with other non profit mailers. 
• Provide your members with improved service with longer hours and product/service offers tailored to their needs by experience member service operators.

Management and oversight benefits
• Improve organization efficiency by managing one, not multiple vendors. 
• Reduce your fulfillment costs by using a single vendor for all services.
• Expand your knowledge base by communicating with other clients on a regular basis.
• On-line real time reporting provide you with control of your business. 
• Advanced reporting tools provide you with the opportunity to provide better service and increase revenues with targeted offerings.